Big Bear Camper Hire Terms and Conditions

Hire Contract with Big Bear Camper Hire.

These terms and conditions have been devised to protect  both  the hirer  and  the operator. Big Bear Campers offers camper hire strictly in accordance with the following terms and conditions. By signing these  terms and conditions the hirer agrees legally that they have read, understood and accepted the detail of this document


The rental term of the campervan is for the period from the pick up date to the return date. If  you  fail  to  return  the  campervan to the return point on the return date you are in breach of these terms and will be charged  for everyday  or  part  day  after the return date and time you fail to return the campervan to the return point. Late returns  are  charged at €50 per  hour  or  part thereof. One way rentals are not permitted

Collection / Return Times.

Pick Up is between: 15:00 hours and 19:00 hours. Pick Up after 17:00 to 19:00 hours  i s  by  arrangement only. Drop Off is from: 08:00 hours to 12:00 hours at the end of the rental. Drop Off before 09:00 hours is by arrangement  only. Collections and Returns outside office hours 09.00 hours and 17.00 hours must be arranged  before  the dates in question. Clients  who wish to collect vehicles, before 15.00 hours (no earlier than 12.00 hours) will be charged an extra day  at  the  beginning  of  their  hire. Clients who vacate vehicles later than 12.00 hours will also be charged an extra day at the end of their hire.

Drivers (All drivers must be present at pick up of campervan.)

No-one other than you and or any other driver named on the rental agreement may drive the campervan. Drivers must be over 25 and under 70 years of age  and  have held a  full  driving  license  for  at least two years. Each driver must provide the following documentation. 1) Up to date driving license. 2) Proof  of  current  address  ie utility bill. Failure to provide adequate documentation will render the hire cancelled resulting in loss of monies paid (See Cancellation).Any endorsements in the last 3 years may incur an additional insurance premium  charge. The  hirer  must  insure  that  all passengers must wear seatbelt provided. It is the drivers reasonability to obey the rules  of  the road. Any  violation  of  the  road traffic act will result in immediate termination of the rental agreement. Should Owner receive, speeding  or  parking fines, charges  or other penalty notices relating to the period of hire, an administration fee of €30 will be added  to  the  charge. Any fines/Penalty points given must be paid by the driver including tolls.


Hirer is welcome to leave their vehicle for the period of hire. Vehicles are left at the owners risk


Full Comprehensive Insurance is included in the hire charge and is arranged through AXA Insurance Policy – Full summary and policy wording available on request. Insurance covers the vehicle and its equipment only. Any accidents, Thefts or injuries are at hirers and guests own risk


Bookings require a deposit payment of €250 per booking. The booking deposit payment may not be refundable (See cancellation) Your booking confirmation will be sent to you with an invoice in respect  of  the balance  of  hire  charges  and  will  include the information about the ‘satisfactory return’ deposit of €2000 (or foreign currency  equivalent). This  is  required  at  the  time of collection and returned on safe delivery and inspection of the motorhome at the end of the hire. Settlement  of  the  remaining balance will be due four weeks prior to departure and if not received, Owner reserves the right  to  cancel  the  booking  and  deposit will be forfeited. If the booking date is less than four weeks prior to the Pick-up Date, the full  Rental  Payments  will  be taken upon  the booking date and will include the Satisfactory Return Deposit unless to be paid in cash/debit or credit card  on  collection  of  vehicle.

Hirer’s Responsibilities.

You must complete a Hire Agreement Form of the campervan with the Owner  to  identify  the  state  of  repair of the campervan and any damage prior to its pick up. You must look after the campervan  and  the  keys  to  it. You  must  always  keep the campervan locked securely at all times when unattended, ensuring that you use any and  all  security  device(s)  f itted  to  or supplied with the campervan. You must protect the campervan against any  adverse weather  conditions  which  can  cause  damage  to the campervan. You must ensure that you use the correct fuel for the campervan. You must  not  sell, rent  or  dispose  of the campervan or any of its parts, fixtures, fittings or items added by the Owner or otherwise. You must  not  grant  to  anyone  legal rights over the campervan. You must not let anyone work on the campervan without the Owner’s permission. If  the  Owner  does  grant  you permission to proceed with work, you will only receive a refund if you have a valid VAT receipt   fo r the  work  and  the  works  carried out have been authorised by the Owner. You must let the Owner know as soon as you become aware of any fault in or  with  the campervan. You must return the campervan to the Return Point on the Return Date. Until the campervan  is  safely  returned  to  the Owner you will remain responsible for the campervan. The Owner must inspect the  campervan before  it  is  handed  back  to  them so that the Owner can ensure that they are satisfied with the condition in which it has been  returned. You are responsible  for  any  loss or damage to the campervan caused by negligence, misuse or otherwise, whether or not  such  loss  or  damage  was caused  by  you. You must complete Hire Agreement (return details) form with the Owner to identify the state of repair of the  campervan  and  any damage prior to its return. Any points as to the state of repair on which you disagree must  be  clearly  identified. In the absence  of such identification, you will be deemed to accept the content of the Return Report in its entirety. The  Hirer  warrants  that  he/she: a) shall not carry more passengers than the seating capacity of the vehicle or allow the vehicle to be overloaded b) shall not use  the vehicle for carrying passengers or goods for hire or reward c) shall not remove the Motorhome from mainland  Ireland  without  prior written permission from the Owner d) shall not tow any vehicle or trailer e) shall not use the Motorhome  for  the  purposes  of  racing, time trialling or other purpose not in keeping with normal everyday road usage


More than 6 weeks prior to hire – 100% booking deposit is refundable More than 4 weeks prior to hire –50% of full payment is non refundable Less than 2 weeks prior to hire date – Full payment is non refundable


No responsibility is or can be accepted by the Owner for any loss or damage or expense which occurs as a result of any accident. If you are involved in an accident you must not admit liability. You should obtain the names and addresses of  all  involved, including witnesses. You should also make the campervan secure as possible, contact the emergency  services  immediately  999  if anyone is injured or if there is any disagreement regarding who is responsible. You must  also  contact  the  Owner  as  soon  as possible. It will also be necessary for you to prepare an accident report and send a copy to the Owner.

Gas, Fuel and Oil.

A full tank of fuel is supplied with the Motorhome upon pick up of the Motorhome and you must return the Motorhome with a full tank of fuel. Any fuel shortage will be charged to you against the ‘Satisfactory Return’ Deposit. The  Motorhome uses Diesel fuel only. You will be liable for all repair costs if the incorrect fuel type is used.

Smoking Policy.

Under no circumstances is smoking permitted in the Motorhome. A valeting charge  of  €150  will  be  levied  in  all cases where the smoking ban has been ignored.


No animals may be taken into the Motorhome unless otherwise agreed. Abuse of this clause  will  incur  a  valeting  charge  of €150, plus the replacement cost of any item Owner consider to be unfit for future use.

Satisfactory Return.

Deposit A refundable ‘satisfactory return deposit of €2000 is payable in advance  to  cover  any  damage  or  loss caused to the campervan or its equipment whilst on hire. This can also be used, if necessary for cleaning  the  campervan  if  it  is  not returned in a satisfactory condition. This deposit is to be paid to the owner in cash, debit or credit card. If  wish  to  pay  b y cheque  then this must be paid at least two weeks before the rental commences. The condition of the campervan upon its  return  will  be compared against the condition of the campervan upon its pick up by reference to the difference, if  any, described  in  the  campervan Hire Checking Out + Checking in Checklist. Provided the campervan is returned to the Return Point on the Return Date in the same condition as at the Pick Up Date with a clean interior and there are no other extra charges, the Satisfactory  Return  Deposit  will be refunded within 2 working days of the date upon which the campervan is returned. On some occasions  we  can return  this   earlier. Should the campervan be returned in a worse condition than as at the Pick up Date, then repairs, replacement  or  cleaning  costs  will be charged against the Satisfactory Return Deposit, up to and including the full €2000. This  paragraph is  without  prejudice  to  the rights of the Agent and/or the Owner to recover from you, whether under these Terms or otherwise, any sums due in excess of the Satisfactory Return Deposit for damage or loss howsoever caused to the campervan during  the  Rental  Term. The  following  charges are payable and if not paid will be deducted from the Satisfactory Return Deposit: Toilet cassette not  cleaned  &  emptied  €150. The campervan must be returned with a full tank of diesel. Refuelling cost of a tank of fuel €100 will  be charged to the hirer. Late return of the campervan is charged at €50 per hour or part thereof. Any item of stained upholstery will be  charged  up to and including  €50.00 per item

It is the hirer’s responsibility to check and maintain Fuel Adblue, oil, water levels to vehicle specifications.


The Campervan is covered for breakdown assistance service. Please call the  owner  for   appropriate   to   your  location. The campervan is under full warranty, however, Hirer is authorised to request repairs up to the value of €50.00 which wil l be  refunded on production of a third party invoice. Repairs costing in excess of €50.00 must first  be authorised  by  us  PRIOR  to  any work being undertaken.

Confirmation and Acceptance of these Terms and Conditions.

To agree to these Terms and Conditions in order to accept this Hire Agreement/Contract, your original signature will be required. Print, sign and return this document to Big Bear Camper Hire. Please only sign this form if you have read and agree to the conditions